Frequently Asked Questions


Terms & Conditions

CANCELLATIONS AND RESCHEDULING

·       Get Down  Freediving reserves the right to cancel a course, training dive, trip or any activity at any time, including if minimum required numbers have not been met, weather conditions are not suitable or if get Get Down Freediving deem conditions are not safe to proceed for any reason.

·       If Get Down Freediving cancel a course  we will provide you with alternate dates for you to attend. If the alternative dates are cancelled by Get Down Freediving for any reason, you will again be provided with alternative dates. The course must be completed within 1 year of your original course date.

·       Get Down Freediving retains the right to change the planned course or diving location if Get Down Freediving deem the conditions are unsuitable or not safe for freediving. In these circumstances, if the participant chooses not to proceed with the dive in the new location, no refunds will be offered, and the amount cannot be put towards another course date.

·       Cancellation is not possible due to change of mind. 

·       All deposits are non-refundable. 

·       If a student or participant wants to reschedule their course date they must provide Get Down Freediving with at least one months notice in writing to our email info@getdownfreediving.com.

Get Down Freediving will provide you with additional dates available and you will have 12 months from your original course date to attend another course. It will be your responsibility to monitor the 12 month time frame and to ensure you book on within that time frame. Please be aware if you wait to book on during the 12th month and for any reason Get Down Freediving cancels the course you will be at risk of losing any amounts you have paid.

·       If a student or participant wants to reschedule within one month of your scheduled course date you will be required to pay a rebooking fee of $100. This rebooking fee will be charged each time you reschedule a course if you are within the one month period .

Any “Gift Card/ Vouchers must be redeemed within 12 months of purchase date.